Blog for Clients

3 of 4 Why Your Customers Leave

Your Customers... Should they stop using your services, or should they continue to do so?

This is the third part of our “Lost Customers” series of posts and this time we are going to look at the common reasons that customers leave. It can be enlightening, scary, and most of the time will reveal a startling picture that you may not be aware of. Most …

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Survey Results for MANDURAH & the PEEL REGION

2017 Our FIRST Ever Survey Results are IN!

Our first ever Survey in the Mandurah and Peel Region was conducted a couple of weeks ago, and the results are in! It turns out more people are tuning into local Mandurah radio each week… ‘Situated midway between Perth and Bunbury, the region is served by only two commercial radio …

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1 of 4 Finding Your Lost Customers

Motivating Yourself To Find Your Lost Customers Part 1 of 4

It is a well established fact (at least up until a few years ago) that a satisfied customer will “tell four or five others about a good experience. Then, if you delivered a poor experience: seven to 13 others will hear about it within 48 hours. And some studies say …

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Excuses For NOT Advertising #5

I'm Always Thinking... What Am I Doing Here?

Today we have another in our occasional series of excuses for not advertising, and I think it is a funny one… “But I don’t know what I am doing, and it’s all too confusing!” This is where a modicum of trust should be formed between you and the person selling …

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Excuses For NOT Advertising #4

Do You Continue to Advertise The Same Way OR Change It Up

Here’s another great excuse for NOT advertising – and when I was a sales representative, I heard it being used quite a bit (and that was over 15 years ago now, and things still haven’t changed that much!). Have you ever said something like this? “If I do this now, they will …

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