KFC closes in-store dining; drive through, takeaway and delivery remain

PIC: File.

Read the statement from KFC.

Dear KFC Customers,

In difficult times, it’s the little things that make us feel normal – like enjoying your favourite meal. Which is why KFC has been working so hard to keep our kitchens open, no matter what happens with COVID-19. 

Social distance is everyone’s priority

Just a week ago no-one knew what ‘social distance’ was, now we all know how important it is. So, from Wednesday 18 March, we’ve chosen to temporarily close our dining room seating and ask everyone to use drive-thru, takeaway or get KFC home-delivered instead.

Extra measures to keep everything clean

KFC has always held ourselves to the highest possible standards of cleanliness – this is more important than ever. Every KFC staff member is getting special COVID-19 training and we’ve already introduced extra cleaning of surfaces. Importantly, and in line with expert advice, all staff will be washing their hands even more frequently (above industry standards) – even if they’ve had no outside contact.

Encouraging contact-free payments

We have plenty of options for contact-free ordering and pick up. Many customers are already using our App and cashless payment options. Our delivery partners, Menulog and Deliveroo, are also offering contact-free service. But even if you prefer cash you’ll still be safe – your KFC team members will be sanitising their hands after every transaction.

Your community is our community

Rest assured, everyone at KFC is taking this situation very seriously. The health and wellbeing of you, our team members, customers and the community is our number one priority.


Nikki Lawson (CEO) and your team at KFC

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