A Wellard family have been provided temporary accommodation after a Water Corporation pipe burst, flooding their home.
The leak, which was located out the front of the rental property on Thaxted Street, was first reported on June 6.
Two days later the water pipe burst causing flooding in every room of the home.
"I noticed water was coming down the hallway, I thought 'oh no, have I turned on the bath and forgotten about it' but then I realised it was coming further down the hall and realised it was coming from the front door," Daniel Uchwal told 9News.
The water flooded the Thaxted Street property. PIC: 9News
The couple, who do not have contents insurance, said the Water Corporation have offered them $1000 as compensation.
In a press conference on Monday, June 15, Water Corporation CEO Pat Donovan told reporters they are working with the family.
"I would really like to apologise to the family involved," Mr Donovan said.
"We are working closely with the family in terms of providing temporary accommodation and that will continue for however long is required.
"Also we'll be working with the family through the replacement of their contents."
When asked why it took two days for Water Corporation to fix the leak Mr Donovan said it was not prioritised as urgent at the time.
"When we got to site there was water bubbling from the grass on the verge but there was no real impact to customers that we could expect at the time," he said.
"It was planned for repair in the coming days and unfortunately 24 hours later it burst before we could get to it."
Towels were used to soak up some of the water. PIC: 9News
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