Coles launches "Community Hour" for vulnerable customers, adding 5,000 staff

PIC: File.

Coles has announced a range of measures to support customers and staff due to the COVID-19 pandemic.

From Wednesday 18 March, Coles supermarkets will launch a dedicated “Community Hour” in all supermarkets to improve access to essential groceries for the elderly and disadvantaged, during this time of unprecedented demand.

Coles supermarkets will temporarily change their trading hours to open 7am to 8pm on weekdays, with the first hour of trade open exclusively to customers who hold a government-issued Pensioner Concession Card, Commonwealth Seniors Health Card, Companion Card and Health Care Card. Once this hour is complete, all other customers will be invited through the doors to complete their grocery shop.

Supermarkets will also close no later than 8pm to give our team members the time and space to extensively clean our stores and replenish the shelves for customers the next day.

Coles also said that they are aiming to hire more than 5,000 extra casual workers to cope with the demand. To apply, visit:

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