The Mandurah Visitor Centre has become the first visitor centre in WA to join the Hidden Disabilities Sunflower Scheme in an effort to better support its visitors with non-visible disabilities.
The Hidden Disabilities Sunflower Scheme aims to improve customer service to people with disabilities that are not immediately obvious, such as autism, dementia, chronic pain, anxiety, and visual or hearing impairments.
By wearing a Hidden Disability Sunflower badge, the wearer can discreetly indicate to people and staff around them that they may need additional support.
Staff at the Mandurah Visitor Centre have received hidden disability training and have been equipped with 'I Support Sunflower' badges and lanyards to communicate to visitors that they can be approached for additional help.
Visit Mandurah General Manager Anita Kane said they are enormously proud to be the very first visitor centre in WA to join the scheme.
"We want to create a welcoming environment where visitors with non-visible disabilities feel seen and more confident in asking for additional help if needed," Kane said.
Find out more about the Hidden Disabilities Sunflower here.
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