The City of Rockingham has been awarded for its efficiency and expertise with building applications
Last Saturday City of Rockingham Mayor Barry Sammels accepted the 2018 Local Government Best Practice Award for Rockingham's efficiency and expertise with building application during a presentation at the Master Builders-Bankwest Housing Excellence Awards.
City of Rockingham Mayor Barry Sammels said he was thankful for the award, which is judged by Master Builders' members.
"This prestigious award recognises staff in a regulatory environment and demonstrates that when you create the right organisational culture, one that values customer service, the results create a win-win for Councils and clients," he said.
The Local Government Best Practice Award assesses metropolitan local Councils that perform best in efficiency and responsiveness when dealing with building applications, demonstrate a customer service culture, provide consistently reliable advice and information and engage in honest and open communication with clients.
Master Builders’ Housing Director Jason Robertson said Rockingham stood out as a clear winner.
“The City of Rockingham received outstanding endorsement and praise from a cross-section of builders," he said.
"The City has set the standard for other Councils by consistently processing building applications in a very short time frame, with their staff clearly having a genuine customer service-focused culture.”
There were 750 guests watching on as Mayor Sammels accepted the award at Crown Perth’s Grand Ballroom.
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